Maximize data at Palo Pinto General Hospital


As a rural hospital with multiple clinics, we are always looking for innovative ways to increase operational efficiency and provide actionable data that improves patient outcomes. Harnessing the power of analytics makes it easier for leadership at all levels to measure progress against organizational goals and make more informed decisions.

However, for hospitals with limited resources, developing an agile and comprehensive analytics strategy can be challenging. Every organization has different tools and staffing structures, but there are universal steps you need to take to get the most out of your data.

Develop a data strategy

Managing the flow of medical data is important to improve the quality of healthcare. In ~ Palo Pinto General Hospital, we started the analysis process again as part of our organizational quality project. In the past, we found that employees without proper training relied on workarounds, which resulted in many inconsistencies being discovered during the data cleansing process. This highlighted the need to develop a data strategy that helps you understand where your data is and how it is stored.

uses Interactive visualization tools This is one of the best ways to achieve a single source of truth for both clinical and operational data. Instead of relying on manual processes or disparate third-party tools, a centralized business intelligence solution allows users to validate data and maintain consistent reporting views. This is especially useful if your users do not need SQL experience or data storage experts to use these tools.

Identify your target audience and define their needs.

Once you have an analytics framework in place, the next step is to identify target audiences to leverage the different data sets. But sometimes your audience finds you! Palo Pinto initially planned to provide dashboards to the management group; able to walk The team was hungry for data, so they eventually turned to us. As a small, rural practice, we review referrals frequently. Our analytics solution enabled the outpatient group to improve continuity of care by visualizing referral data without creating new reports. Each year, our senior leadership uses this information to determine where to focus our physician recruitment efforts.

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It's great to be passionate about data internally, but colleagues often don't know exactly what data they need until you provide it to them. Working with various departments has made it easier to develop custom dashboards that uncover insights into key areas such as census occupancy, emergency department volume, surgical cases, and revenue. IT's data expertise combined with business-level knowledge of processes and workflows makes information more actionable and increases operational efficiency.

Decide how best to communicate your data

Data doesn't become powerful until it reaches the hands of end users. After setting up automated daily emails to deliver to executives (showing operational trends), we saw an immediate increase in engagement. Operations huddle meetings are more productive, and measuring business performance is now a more efficient process because our tools are flexible and populate in real time. We now customize our reporting libraries to fit the needs of individual employees and leverage them during new hire training.

Here are some examples of how Palo Pinto's dashboards and libraries answer key questions.

  • Provider Membership Growth: We measure provider productivity and identify clinic growth based on membership (including the ability to focus on providers who are accepting new patients vs. providers who are not accepting new patients).
  • Infection Control: Our infection control team has easy access to reports provided to the state, making it easier to follow CMS guidelines.
  • Quality training: Most reporting requests come from quality departments, which use curated dashboards to conduct in-depth analysis of relevant data.

Take advantage of predictive analytics

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uses Predictive Analytics Automatically identifying patients requiring attention is becoming increasingly important. Utilize watch status bulletin board and watch list to Corruption The program is essential for healthcare providers so they know when a patient is flagged as having sepsis or possible sepsis. We also used this set of tools to identify high-risk opioid patients whom our pharmacy team monitors daily. A real-time, high-level view of patient profiles that fits seamlessly into clinical workflows allows care teams to take action faster and prevent adverse outcomes.


At Palo Pinto, we moved our analytics tools from sitting on the shelf to being used every day. Having flexibility and control over how data is presented is critical to gaining organizational buy-in. Having the right information ready to share clearly and consistently is critical to finding data-hungry people. Because once you start, the person will want more.

Discover how MEDITECH's business and clinical analytics solutions provide actionable data that increases operational efficiency, maximizes financial performance, and improves patient outcomes.

Customer Success with BCA

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